Ventura legislation requiring human interaction transparency for AI chatbots through disclosure requirement passes Senate
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SPRINGFIELD – A measure sponsored by State Senator Rachel Ventura that would require companies to disclose when consumers are interacting with an AI chatbot rather than a human representative passed the Senate Thursday.
“As artificial intelligence becomes more common in customer service, people are increasingly finding themselves trapped in frustrating conversations that lead nowhere,” said Ventura (D-Joliet). “Consumers deserve transparency from the very beginning of an interaction. If someone is speaking to a chatbot instead of a real person, they have a right to know.”
Ventura legislation on juvenile restorative justice programs heads to governor’s desk
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SPRINGFIELD – Continuing her work to promote child-first policies, State Senator Rachel Ventura advanced a bill that would give courts more flexibility in advocating for restorative justice programs for young people through the Senate Wednesday.
“This legislation reflects a child-first mindset, one that takes into account a child’s capacity for growth and need for support at critical stages in their development," said Ventura (D-Joliet). "It also moves us toward a restorative approach to justice, one that emphasizes real accountability, repair, and stronger outcomes for our communities.”
Ventura passes measure requiring retailers to provide cash or credit refunds for eligible returns
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SPRINGFIELD — Continuing her work to protect consumers, State Senator Rachel Ventura led a measure that would prevent retailers from requiring consumers to accept store credit instead of a refund through the Senate Wednesday.
“Illinois consumers shouldn’t be forced into store credit when they return an unused product,” said Ventura (D-Joliet). “If a retailer accepts a return, customers deserve the option to receive their money back. This measure protects working families, increases transparency and helps ensure businesses treat consumers fairly.”
Ventura advances measure requiring retailers to provide cash or credit refunds for eligible returns
- Details
SPRINGFIELD — Continuing her work to protect consumers, State Senator Rachel Ventura is leading a measure that would prevent retailers from requiring consumers to accept store credit instead of a refund.
“Illinois consumers shouldn’t be forced into store credit when they return an unused product,” said Ventura (D-Joliet). “If a retailer accepts a return, customers deserve the option to receive their money back. This measure protects working families, increases transparency and helps ensure businesses treat consumers fairly.”
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District Office:
221 Springfield Ave., Unit 3
Joliet, IL 60435
(331) 290-0443
(815) 240-9057 [TEXT]
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Springfield, IL 62706
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